Topic: I bought a new computer and downloaded my software I purcha

I bought a new computer and downloaded my software I purchased and it won't take my product key.....

Re: I bought a new computer and downloaded my software I purcha

Hi Susan,
Let me know from where you obtained your product key?
You downloaded the software from Microsoft website or from any other website?
If the product key doesn't match with the Office suite, it will not accept the product key.