Contacting The Microsoft Customer Support Services

Microsoft support

Support for Microsoft

Microsoft is well known for their quality applications and software that helps the users in many ways. To give tech support for all the issues and problems with their applications or services, Microsoft has a customer services and support network, which will help the Microsoft users with their queries regarding the products of Microsoft.  A customer care executive can help you in two ways, when you contact the Microsoft Support and Service center.

  • Good customer service- In order to answer the questions, it helps you locate the appropriate team or resources.
  • Technical support- It helps you in locating the correct support team to solve the technical issues with the Microsoft products and it provides good options for support.

Well, I am going to explain the need and best way to contact the Microsoft support and service team.

Customer service

A customer care executive or representatives can help you in case you are having some questions regarding the general customer service. They will help you locate the answers for your queries and you will be directed to a specific team depending on the issue that you are facing. Sometimes, these executives will make you navigate to any other websites that helps to answer your doubts or queries.

Technical support

A customer care executive can help you in determining the type of support options available, if you are in need of some technical support for a specific product from Microsoft. The technical support includes assisted and self-help support. You may be asked to give the identification number, version and the warranty status of the product to the customer care executives.

customer care executives

Microsoft service and support

Microsoft provides various options like telephone chat or email for the users to get technical assistance and the technical support options can vary depending on the product. The customer care representative can help you in solving the issues of any particular Microsoft product. Visit the official website of Microsoft to know about the different support options available to the user.

Contacting the software and hardware vendors

If you are having a problem with the software that came preinstalled with your computer, then you will be redirected to the support section of the manufacturer to see whether any support options are available with the specific product or not. If you want technical support to a product that is not from Microsoft, then you will be automatically requested to contact the support section of the original vendor of the product.

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How To Set Up An NDSU Email Account In Outlook

Outlook setting

       configure Outlook setting

Microsoft Outlook email client application can be used by both individual users and corporate users. When individual users want to use Outlook, they have to configure the Outlook setting to set up their webmail service in it. The corporate users should set up their email account in Outlook for using the company email service. Similarly, universities and colleges also allow their staff and students to use their email service by setting up an Outlook email account. Once set up, these email accounts can be accessed by them whenever they are online by accessing the university servers. This article explains how Outlook can be configured for the North Dakota State University (NDSU) email network.


  • Launch your default web browser and load the NDSU supported software link in it.
  • When the page is loaded, press Download Sign In link located beneath option 1. The link will take you to Microsoft download centre where you can download the setup file. Press the Download button to download the setup file.
  • Once the file is downloaded, double-click on it to run. When the installer window pops up, press Next to proceed.
  • Press I Accept button to agree the License terms and proceed by pressing the Next button.
  • Select C: drive as the installation location and press the Install button to begin the installation. When the installation is over, you will be alerted with a dialogue box. Press the Finish button to close the alert.
  • Now, launch the application and enter your username and password in the given fields. Username: Should be your NDSU email address (Eg:, Password: your NDSU email account password.
  • In case you come across any problems with the password or username, get in touch with the IT Help Desk.

    university servers

           Outlook email setup

  • After signing in using the Online Services Sign In Tool, navigate to the Options tab and select the Advanced Options followed by Reconfigure my desktop application.
  • Make sure that there all applications except Microsoft Outlook is unchecked.
  • Following that, press the Configure Applications option. Outlook will be launched now to configure your email account. It may take several minutes depending on the size of the data in your email account and the internet speed.
  • Once the email account setup and Outlook setting configuration are done, you are ready to use it.

You have now setup your NDSU email account in Microsoft Outlook application. Start using Outlook now for accessing your email account.

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Creating An Ad Hoc Network In Windows 7

Windows 7 help

Ad hoc network in Windows 7

Windows 7 is the most popular operating system that Microsoft has ever produced and presently, this operating system has the maximum computer market share. It is the features and functions that made Windows 7 a big hit among the business as well as home customers. One of the best features that is found in Windows 7 OS is the creation of ad hoc network.

Ad hoc network is a connection that is set up between computers for a specific purpose and is mainly used temporarily. Usually, the computers are connected by means of a wireless network. But, in this case, the connection is with wireless router or access points. All those computers having the wireless functionality can be used to create wireless networks, known as ad hoc networks. This makes your computer a WiFi hotspot and helps other devices to connect to your computer. Well, given below are some easy instructions from the Windows 7 help team to create an ad hoc network in Windows 7.


  • Firstly, you need to move your mouse pointer towards the lower left corner of your Windows 7 desktop screen and click on the button called Start. This will open up a Windows Start menu on your Windows 7 screen. From the Windows Start menu, you need to select the option called Control Panel.
  • Now a Control Panel window will be opened in your screen. From the Control Panel window, you need to click on the option Network and sharing center.
  • From the Network and sharing center window, click on the option called Manage wireless networks.
  • Next, you need to click on the button that is labeled Add.

    Windows support number

    Windows 7 features

  • After that, you need to click on the option Manually create a network profile, followed by clicking the button Next.
  • Now you need to type the SSID of the ad hoc network that is needed to be created. You can type the encryption type and password, if you wish. If you need to save the details of the ad hoc network, then you need the mark the check box.
  • Next, you need to click the button labeled Next.
  • Once completed, you need to click the button Finish. Now, you can start the ad hoc network and this will be available to the wireless client devices.

The above instructions given by the Windows 7 help team will help you create an ad hoc network in your Windows 7 computer. To find out more about this, dial the Windows support number.

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How To Set Up WebDAV In Windows 7

Windows 7 help

        Connecting WebDAV in Windows 7

Windows 7 is the most popular OS from Microsoft. In order to set up WebDAV on your Windows 7 computer, you need to install a software called as Microsoft’s Software Update for Web Folders. You can visit the download site to download this and after downloading, it is needed to install Microsoft’s Software Update for Web Folders in your Windows 7 machine. After that, map the drive of your network to Wild Apricot account and then connect to the account.

Well, given below are some easy instructions provided by the Windows 7 help team to set up WebDAV in a Windows 7 computer.

How to connect your Wild Apricot account through WebDAV

The given below steps have to be followed in order to connect your Wild Apricot account through WebDAV in Windows 7.

  • Move your mouse pointer to the lower left corner of your Windows 7 desktop screen and click the button that is named as Start. This will open up the Windows Start menu and then click the option called My Computer. You can also access My Computer by clicking its shortcut icon seen in the desktop screen.
  • From the window that opens up in your Windows 7 screen, you need to click the option labeled as Map network drive.
  • In the dialog box of Map network drive, you need to type your address for WebDAV account. For e.g. http://your_site_url/resources, where your_site_url refers to the website address for Wild Apricot.
  • At the bottom, you will see two check boxes. Click both the boxes.
  • When done, you need to click the option called Finish.

    Remember my credentials

              Windows 7 features

  • Next step is typing your username and password associated with your Wild Apricot account.
  • After that, you need to click the check box that is named as Remember my credentials.
  • When finished, click the button called OK.
  • Now a window will be opened showing the drive associated with WebDAV. It is possible to see the files and folders present in the Wild Apricot account by expanding the WebDAV drive.

You can find this drive under the Computer listing in Windows Explorer, if you need to access the WebDAV drive in the future.

The above said instructions given by the Windows 7 help team will help you to successfully connect WebDAV in Windows 7. To know more, contact the Windows support number.

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Storing Contacts As A CSV File

Microsoft Support

Keep Connected With Friends With Microsoft Outlook

CSV is a popular format these days for storing numerous different kinds of information, especially involving the use of tables. If you’re planning to export your Excel contacts, you might want to export the contacts from the Excel spreadsheet to a CSV file.

CSV stands for Comma Separated Values, which is how these files can be saved. In order to save your Excel spreadsheet as a CSV file, first click on the File menu option you will find in the top left side of the window, and then select the Save As option. Once the Save As window comes up on the top choose a folder from the dropdown menu where you would like to store theses names. Just give an appropriate name for theses files so that it is easier for you to retrieve them when required. Type in the name in the File name box, choose CSV (Comma delimited) in your dropdown menu of in the Save as type box. Now click on the Save button. Now your Excel contacts will get saved as a CSV file. it is possible to have such a smooth process if Excel has column divided data of the contacts. Now that you stored your contacts successfully you could carry theses contacts in any removable memory storage device.

Comma Delimited

Microsoft Outlook Address Book Can Be Transported

Now you can load these contacts that you saved in a CSV file extension into the contacts folder of your MS Outlook. Open your Outlook email application and click on the File menu. Now choose the Import and Export option. This opens your Import and Export wizard, where you must click on Import from another program or file. Click on Next followed by selecting the CSV file. Click on Next again. In case the filename in the File to import box is the same as your contacts list and choose whether you wish to have duplicates contacts on the Allow Duplicates option. In case you do not find the file click on Browse and select the file from its stored memory location. The same option for allowing duplicated will appear. Once you have selected your options click on the Finish button to finish loading your contacts. If you suspect that your Excel spreadsheet would not map out correctly into their respective Outlook fields just select Map custom fields option before clicking Finish.

For Microsoft support with your Outlook contact the Outlook help desk. Outlook help desk are the dedicated Microsoft support service for Outlook issues and problems. Carry your contacts in a pen drive and you can connect with your friends on Outlook on any other system that has Outlook. As simple as that.

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